Desired start date: ASAP

Location: San Carlos, USA

We believe the future of the operating room lies in the hands of the empowered surgeon. They are bolstered with complete control, renewed confidence, and technology adaptable to any situation.

Our Maestro System delivers this empowerment, resulting in improved operating room efficiency and surgical care for patients - We are using tomorrow's technology to change surgery today.

Our blended French-American team is passionate about building this future. Together we are pushing the boundaries in a fast-paced yet focused and deliberate environment. We challenge ourselves often and celebrate our achievements. We believe that communication and planning are as important as execution.

🎉 The Role

Your Core Responsibilities

You will be immersed in leading failure analysis and change management for the Maestro System. As Senior Engineer at Moon Surgical, you will drive technical investigation and system optimization through forensic engineering and data-driven solutions. Your critical role will be to enhance the Maestro system's reliability through comprehensive root cause analysis, implementation of design improvements, and establishment of robust engineering change processes. You will ensure technical excellence while maintaining rigorous documentation and regulatory compliance standards, working closely with clinical, manufacturing, and quality teams to evolve the platform's performance.

Your Day-to-day Activities

• Product Support and Analysis:
  • Lead the technical root cause analysis of issues that arise in clinical real-world settings.
  • Work closely with customer support teams, engineers, and clinicians to quickly and effectively diagnose issues and implement product design changes based on findings.
  • Analyze field data to identify patterns of failure or areas for improvement.
• Continuous Improvement:
  • Collaborate with cross-functional teams to implement design modifications and improvements based on feedback from field performance.
  • Lead initiatives to improve system reliability and extend product life though obsolescence management of key components
  • Identify and address technical issues related to manufacturability, serviceability, and/or end-user experience.
• Testing and Validation:
  • Design and execute test methods to validate system updates or enhancements.
  • Write formal technical analysis reports and design verification test execution reports.
• Regulatory Compliance and Documentation:
  • First line of contact for Document Control related topics such as product updates, system improvements, and field issues.
  • Collaborate with regulatory teams to ensure that all design changes are rigorously tested to maintain compliance with safety and regulatory standards.
• Cross-Functional Collaboration:
  • Work closely with design, manufacturing, and quality teams to ensure that system improvements are integrated into the production process and implemented in the field.
  • Collaborate with customers, clinical teams, and internal stakeholders to understand system performance in the field.

How You’ll Fit In

• You will report to our Manager of Systems Engineering who will provide guidance and management on your short-, mid- and long-term projects within the organization through weekly 1-1 meetings.
• You will be in contact with all the team members globally, on an as-needed basis, with frequent interactions with management and technical resources.
• You will work closely with our Clinical Development, R&D, Manufacturing, Quality & Field Engineering teams
• The whole company meets in-person globally a few times a year, and you will rapidly have an opportunity to meet everyone involved, either in the US or Europe.

🧭 Qualifications, Skills & Attributes

• Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Systems, or related field).
• 3-5+ years of experience in a technical role such as mechatronics, sustaining, or systems engineering role.
• Experience with complex systems, especially in medical devices or robotics.
• Strong problem-solving skills and the ability to work collaboratively in a cross-functional environment.
• Knowledge of regulatory standards (e.g., FDA, ISO) and experience with maintaining compliance through product changes.
• Proficiency in data analysis, root cause analysis, and continuous improvement methodologies.
• Excellent communication skills and experience working directly with customers and stakeholders.

🧮 Compensation, Benefits & Other Details

• 25 Days of Paid Vacation

• 10 Paid Holidays

• 401k with matching

• Competitive Vision, Dental, and Health benefits

• Regular national and international travel required